"Chuck I just saw a file that would impress the best of the best. A water report came in late last night, Sandy made contact and secured information that will develop an excellent chance for subro.  She  made all the necessary customer contacts, established rapport, then followed up with facilitating the subro process.  Field adjuster Betty Massey made same day contact and Inspection to secure the faulty part for subro.  This is quite impressive and sets the bar high for others to follow.  Please let them know how much I appreciate this kind of effort and commitment, it is definitely something to be proud of."

“Your Adjuster was helpful right away by calmly lending advice and I realized that he was an exceptional person when he continued to keep an open ear to my emotional rants. He was always available to receive and return our phone calls promptly. I felt the Adjuster had a heart and empathy, which made this experience the best it could possibly have been during the rebuilding process, physically to the property and mentally to us.”

“I’ve worked with CatManDo Inc for a few years and recommend them often to my clients because their reputation only enhances mine-they perform the claim job the way it is supposed to be performed-fairly. They manage expectations of carriers and insured’s. I have insurance clients who know their reinsurance rates are better because of CatManDo’s performance.”

“We hold ourselves to the standard of providing exceptional value and service at Florida Peninsula and we expect our partners to do the same. Since 2005, Catmando and Florida Peninsula have enjoyed the type of mutually beneficial relationship that others envy or take years to forge. CatManDo provides excellent execution of basic claims practices, flexible reporting response, and innovative training wrapped in an organization that understands the property claims business.”

“Thank you very much for the opportunity to work with your adjusters and policyholders. In my visits to your office every employee has greeted me with smiles and exudes a warm presence. The corporate culture CatManDo has cultivated reaches from your ownership all the way to your outside adjusters. CatManDo’s culture is something FRSTeam by Rogers is trying to duplicate as we grow. From an operations standpoint every claim has gone smoothly. With an adjuster dedicated to the contents portion it expedites the claims process for everyone involved. Since we have only one contact for all our CatManDo claims we are able to build repore with Pam Matthews, streamlining communications between FRSTeam and CatManDo. Due to this (CatManDo’s) process in handling claims we have been able to remove the garments and textiles quickly, which is the key factor in reducing the cost of the claim/increase the restorable items and getting valuables back to the policyholder.

I am honored to have your trust and value your opinion. Please feel free to criticize or offer advice on how FRSTeam by Rogers can assist CatManDo, its clients, and policyholders.”

“One thing that will always make a great company is great customer service and that is one of CatManDo’s strongest points. Their staff is one of the best that I have worked for in a very long time. They are very courteous and knowledgeable, from their customer service reps, to their customer relations department and management team.”