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Customized Training Services

“You Can’t Blame ‘em If You Don’t Train ‘em!

CMD conducts demand specific training customized for our carrier clients. The training is provided by CMD management and/or other noted experts in their field. Let CMD help you develop a training program that will keep your adjusters on top of their game while we pass our experience along to your staff.

We also hold regularly scheduled training for all our adjusters that focuses on a variety of claim handling and coverage topics.

Training topics include:

		Understanding insurance policies
		Claim exclusions and reservation of rights and denial letters
		General overview on coverage of claims
		Letter writing
		Plumbing losses
		Wind damage
		Emergency services – water extraction
		Subrogation
		Claim investigation