Insurance Claim Audit Services
Any insurance carrier that is serious about policyholder service, efficient work flow, employee satisfaction and profitability will focus their attention on improving the claims handling process. Likewise, if an insurance carrier is looking to absorb another carrier’s claims or is conducting due diligence, a claims processing audit should be part of the examination. Utilizing the experience we have gained from servicing multiple carriers and technology-driven best practice metrics, CatManDo offers you a comprehensive claims audit service with a real-world operational edge.
The claims handling process has many moving parts that encompass claim handling guidelines and file quality, field adjusting practices, examining and settlement oversight, all of which must be done with real time accurate reserves. It also includes some subtle considerations such as the organizations claims classification philosophy and even the culture of the carrier. By utilizing our third party perspective and expertise, CatManDo can uncover the nuances of the claims process within your organization that will impact efficiency, work flow and bottom line profitability. Unlike other time and resource intensive audits, our team employs an efficient, fast track deep-dive methodology that provides practical options for immediate implementation.